12.1. Either player may request a let because of distraction but must do so immediately.

12.2. If the distraction was caused by one of the players, then:
12.2.1. if accidental, a let is allowed, unless a player’s winning return was interrupted, in
which case the rally is awarded to that player;
12.2.2. if deliberate, Rule 15 (Conduct) must be applied.

12.3. If the distraction was not caused by one of the players, a let is allowed, unless a player’s
winning return was interrupted, in which case the rally is awarded to that player.

12.4. At some events crowd reactions during play may occur. To encourage spectator enjoyment, Rule 12.3 may be suspended, and if sudden crowd noise occurs, players will be expected to continue play and referees will not ask spectators to be quiet. However, a player who stops play and requests a let because of a loud or isolated noise from off the court may be allowed a let for distraction.